Myrtle Beach-based family operation hires CDO, upgrades systems
in preparation to fill perceived gaps in management arena.
MYRTLE BEACH, South Carolina
– Add Myrtle Beach, South Carolina-based Brittain Resorts
& Hotels to the list of smaller management company who see an opportunity
to grow by providing more personal service to owners.
To that end, the low-profile Brittain family, who has been
an owner-operator in the southeast for 80 years, has hired veteran Aimbridge
Hospitality Vice President of Business Development Christy Jernigan as chief
development officer, who plans to first work toward doubling the company’s
management business from 22 hotels (4,000) today.

Brittain Resorts & Hotels Christy Jernigan
The Brittain family sold off majority stakes of seven of
their largest hotels in early 2022 (it still wholly owns many of the other 15
hotels) to EOS Investors out of New York with the idea of turning more of its
attention to beefing up the third-party business. Jernigan believes with her
contacts in the private equity and REIT spaces, along with the Brittains family
office connections, deals will be found and will come by selling a more
personal and family-style approach.
Brittain’s sweet spot is in full-service and bigger
limited-service properties as that has always been their specialty along the
southeast coast and in markets like Myrtle Beach. She said a deal to manage a seven-hotel
portfolio in Florida is close to fruition, as are management deals for two
hotels, including a new-construction Hilton. Brittain also has a couple of
condo-hotel deals in the works in Florida.
Jernigan added that Brittain can come to the table with key
money, joint venture and/or sliver equity options and points more to owners
with distressed capital stacks who need infusions for PIPs, etc. in exchange
for management.
The company is also interested in acquiring another small third-party
management company – maybe in the next 18 months – and Jernigan added that she
knows many owners who simply want to get out of the management business and is
pursuing those opportunities.
Then there is the messy transaction market and Jernigan said
Brittain is working with buyers, helping them pinpoint strategic market
opportunities and hoping to take management when deals close.
Jernigan added that Brittain’s management infrastructure has
been improved over the past 18 months, including a $10 million investment in
artificial intelligence systems, and the team is ready to prove its worth. “A
lot of ownership groups are getting lost in the shuffle, if you will, and maybe
not getting the specialized focus that they’re used to,” she said. “So, I feel like
there's a big opportunity for us.”
A year from now, Jernigan said Brittain should be well on its
way to doubling the size of the management company. Longer term, it is not
looking to compete with the third-party giants but stick to its knitting in the
full-service resort, enhanced select-service spaces. “This is what we’re going
after because that’s what we do best,” she said.