Leadership shifts at Hyatt

CHICAGO – Hyatt Hotels Corp. has announced that effective July 1, 2025, Marc Jacheet has officially assumed his role as group president, Europe, Africa & Middle East (EAME), succeeding Javier Águila, who dedicated significant time to implement an effective transition and will now focus exclusively on leading all aspects of Hyatt’s Inclusive Collection portfolio on a global basis.

Hyatt said the transitions further aligns the company with its increased brand focus and accelerated growth ambitions, particularly in the all-inclusive segment.

As president, Inclusive Collection, Águila will be charged with leading development, brand leadership, and operations. Hyatt said this move reflects what it sees as an outsized opportunity in the all-inclusive segment globally and reinforces its long-term commitment to driving innovation, brand distinction, and scale in this space.

Growth milestones for Hyatt in the all-inclusive space include its recent acquisition of Playa Hotels & Resorts, a 2024 joint venture with Grupo Piñero that includes management of Bahia Principe Hotels & Resorts-branded properties, as well as Hyatt’s 2021 acquisition of Apple Leisure Group.

As previously announced, Hyatt veteran Jim Chu, who served as chief growth officer since 2022, has assumed a new position as head of Owner Relations, also effective July 1. To ensure continuity during this transition, Hyatt’s President and Chief Executive Officer Mark Hoplamazian has assumed the responsibilities of chief growth officer in an interim capacity.

“These leadership changes reflect Hyatt’s commitment to evolving our structure and aligning top talent with our most significant opportunities,” Hoplamazian said. “Javier Águila’s laser focus on the expanded Inclusive Collection underscores the strategic importance of our all-inclusive business. Marc Jacheet has stepped in seamlessly and is well-positioned to build on EAME’s strong momentum with a keen focus on brand and guest experience. Jim Chu’s new owner-focused role reinforces our commitment to this critical stakeholder group. And having remained closely involved in development throughout my 19 years at Hyatt, I’m energized to support this next chapter as acting chief growth officer. With this team in place, I’m confident we’ll continue to execute our intentional growth strategy and achieve our long-term ambitions.”

Hyatt has a pipeline of approximately 138,000 rooms as of the first quarter of 2025, a 97% increase compared to the end of 2017, it said.