Upper-midscale brand strengthens position in the resilient
upper-midscale segment through rapid conversions, franchising and geographical
diversification.
SINGAPORE – The Ascott Ltd., the wholly owned lodging
business unit of CapitaLand Investment (CLI), has hit a major milestone with
its Citadines portfolio surpassing 200 properties globally, driven by
asset-light growth through management and franchise agreements. The
upper-midscale conversion brand now comprises 205 properties and approximately
35,000 units. Of these, more than 60%, or 127 properties and about 22,200
units, are currently operational.
An Ascott spokesperson said this news comes on the back of
strong momentum in the upper-midscale hospitality segment, which has
consistently outperformed the broader industry both before and after the
pandemic. The midscale hotel market, valued at $115.2 billion in 2024, is
further projected to grow at a CAGR of 6.8% through 2033 – driven by rising
disposable incomes and increasing demand for value-driven accommodation.
Since the brand refresh three years ago, Ascott’s largest
and fastest-growing brand has signed more than 50 Citadines properties totaling
about 8,000 units. A quarter of these signings were conversion projects.

Citadines Almaz Casablanca debuted in Morocco in early 2025 under a franchise agreement.
This expansion brought Citadines into 18 new cities,
strategically targeting high-potential tier-2 and tier-3 markets. Key additions
range from Colmar (France), Hobart (Australia) and Liverpool (U.K.) to Surabaya
(Indonesia), Phu Quoc (Vietnam), Udupi (India), Tangier and Marrakech (Morocco), and Kuwait. The brand has also broadened its footprint across China’s major
hubs, entering Changshu, Dalian, Foshan, Guilin, Nanjing, Shenzhen, Tianjin and
Zhuhai.
Conversions enabling fast market entry accounted or 61% of Ascott's unit openings globally in the first seven months of 2025. For example, Citadines Antasari Jakarta was converted and opened within three weeks in August 2025.
Citadines currently has 15 franchised properties comprising
approximately 2,000 units across its operating and pipeline portfolio. The
Ascott said franchise agreements are expected to become an increasingly
important driver of the brand’s global expansion.
In China, where Ascott launched its franchise strategy for
Citadines earlier this year, four of five signings year-to-date have been
franchise agreements.

We are seeing promising momentum in key markets, where franchise deals now account for a meaningful share of signings.
Serena Lim
Outside of Asia, Citadines Almaz Casablanca debuted in
Morocco in early 2025 under a franchise agreement signed in late 2024.
“Citadines stands out to owners for its built-in
versatility, enabled by Ascott’s flex-hybrid model that seamlessly supports
both short and extended stays,” said the Acott’s Chief Growth Officer Serena
Lim. “This positioning has unlocked scalable growth opportunities, particularly
through franchising... We are seeing promising momentum in key markets, where
franchise deals now account for a meaningful share of signings.”
Since acquiring Citadines in 2004, Ascott has transformed it
from a Europe-centric regional chain into a global hospitality platform. This
evolution is reflected in a diversified footprint spanning Asia Pacific (70%),
Europe (20%) and a growing presence across the Middle East, Africa and Turkey.
As Citadines evolves into a multi-typology brand, it is
expanding beyond urban centers to include resort destinations. Examples include
Citadines Selavia Phu Quoc in Vietnam, a 348-unit beachfront property anchoring
a mixed-use slated to open in 2027 precinct on the island’s southwest coast. Also
in the pipeline is the 303-room Citadines Mactan Cebu Resort in the
Philippines, set to open in 2028.
From now until the end of 2026, Citadines will open 20 more
properties. Upcoming launches include properties in Hobart, Australia; Phnom
Penh, Cambodia; Davao, Philippines; Shanghai and Guangzhou China; Surabaya,
Indonesia; and Casablanca, Morocco.