Panel of brand leaders and managers still love extended-stay; offer talking points on luxury/lifestyle, key money, international
opportunities and glamping.
LOS ANGELES – What is going to drive development in 2025?
That was the overarching question at an ALIS panel that featured chief
development officers from Aimbridge, Best Western, Sonesta, Accor and IHG.
The tone in late-January was not surprisingly optimistic
with the caveats that the economy keeps humming, inflation remains in check and
experiences is what drives spending.
Everyone on the panel said they want to create hotels that
are even more experiential that court next-generation travelers. For
full-service properties, more emphasis is being placed on food and beverage. The
darling for development remains extended-stay.
Moderated by Hodges Ward Elliott Managing Director Alexandra
Lalos Church, the panel also suggested international opportunities are getting
more of their attention.
Here is a snapshot of the highlights from the session:
Extended-stay
BWH Hotels Chief Development Officer and Senior Vice
President Brad LeBlanc: We’re on the cusp of what I believe is an energy bomb. I
think the new administration will step in and unleash energy. We’ve seen it
before. I’m a Baton Rouge [Louisiana] native. When things are rolling in
energy, everything across the South is rolling, and that’s obviously extended-stay.
Sonesta International Hotels Corp. Chief Development Officer
Brian Quinn: Not only are you reacting to the consumer need, but with all the
pressure on the operating mode in the hotel space, that business model
continues to be the most efficient one out there.
Lifestyle, luxury
Quinn: You also have an aspiration to travel in the U.S.
that is off the charts. When people travel, they’re also looking for quality,
and they’re also treating themselves… Now I have a 22-year-old that only wants
to go to the lounges and have cocktails… The hotel lobby is back and that
creates revenue opportunities… The ability for people to play in that space and
spend in that space, if you can capture them at that price point and then have
them for a lifetime, it can be incredible for the for the brands… The debt and
equity is gravitating toward that space, as well.
Aimbridge Hospitality Chief Global Growth Officer Eric
Jacobs: Soft branding leads that whole category today. People want an
experience… It works. It’s just a way to plug into a distribution system and
deliver a hyper local experience.
Accor Senior Vice President of Development Edouard Schwob: In
2024, I think about 70% of the deals that we signed in the U.S. were soft
brands, and franchise. It is definitely the trend as it brings an answer to all
the independents and what they want, which is this activation of distribution.”
Jacobs: We need to start looking at total revenue per
available square foot – almost like a retailer might think about it. How much
will we drive into that public space and stop just looking at the room revenue.
What are those ancillary businesses that you can build into that model?... It
does feel like that attention on food and beverage is really going to lead that
way in this space.
International growth
Jacobs: It feels like 1995 all over again, where the big
brands have built their management – I’ll call it the hub, and now they're
going to spoke through franchising. And every one of the major brands is asking
us to get offices in certain parts of the world because they have numerous
opportunities… I went to the HICAP conference in Singapore and there was a session
about how to hire a third-party manager… It’s early innings over there. If you
were to go to Dubai, for instance, where probably 90% of the hotels are brand
managed today, the pipeline is just the opposite. So, the big brands are moving
towards the franchise model. They’d rather see more franchising. It's a more
efficient model for them to grow.
IHG Hotels & Resorts Chief Development Officer Julienne
Smith: About 15% of our open estate in the Americas is managed, but only about
5% of our pipeline is, and part of that is in 2018 we came out with a
franchising program for InterContinental and Kimpton because we have operators
like Aimbridge who have the wherewithal to be able to operate, and owners are
often wanting to have that type of partnership…Globally, we’re about 30% of the
pipeline managed. There are some markets where that just seems to still be the
growth priority.
Key money
Schwob: Key money has become extremely competitive and then
there’s different deal structures where operators have been very creative in
terms of loan structures and things that were not being done just 5-10 years
ago. There are lot of different ways of being agile and adapting to the needs
of the capital stack.
Smith: Everybody does it for most segments. It is owners
being savvy and knowing they can call the brands and work out a deal. It’s a
very competitive environment right now, especially with conversions, with the
lack of financing or struggling for financing for new construction. So, it is
also owner driven, relative to competition.
LeBlanc: Lenders are helping drive it. We’re using our
balance sheet, whether it is key money, debt guarantees, revolving line of
credits – whatever it is to help a developer get a deal done. Today, we’re
putting our balance sheet to work. Now, I don’t have as big a number as some,
but we are being strategic about it in key markets.
Quinn: Each project is a journey. Sometimes it’s key money,
sometimes it’s fees, sometimes it’s investments, and sometimes it’s the asset’s
geography that will drive that. When debt is more expensive, you have to become
more creative and help make the projects happen.
Outdoor hospitality
LeBlanc: I think glamping is absolutely going to skyrocket,
not only in this country, but it’s already a much larger piece of business
worldwide. We open our first one in Zion [National Park] three months ago with
150 glamping tents and it’s phenomenal. It’s an easy entry into a lot of these markets where you're
not building the infrastructure and the hardscape…If you have a 20-acre parcel
of land with a view of something, start thinking about it. It’s coming like a
freight train.
Jacobs: Labor is a challenge in those remote locations. You have
to build in the thought about associate housing… Sometimes, there’s
infrastructure challenges…Some of these brands like AutoCamp got out there
ahead of everybody and it’s been slow growth because they have found out that
it’s not as easy as it looks.
LeBlanc: Let the hoteliers walk into it, figure out how to
get it done and do it more economically, and it’s going to work.
LATAM
Schwob: We’re spending a lot of time in the ‘smile states,’
and Mexico is on fire. It’s booming. You charge in dollars. You have a very
sound economic model, very profitable for owners… All-inclusive is being done better. It carried a lot of bias
in the past, and now the perception has changed. Bringing that to the
Caribbean, to the Mexico-Cancun area has created lot of opportunities.
Quinn: I echo the comments on Mexico. I think that’s a
hidden opportunity. Mexico made a different choice during the pandemic to keep
travel open. And as soon as a destination gets into someone’ diary they usually
go back two more times and tell seven friends… Anybody who’s been to Mexico
City, it is unbelievable what’s going on there with world-class restaurant,
5-star hotels... Other markets to watch are Argentina, Chile, Brazil. Each has
some unique challenges that they’re going through right now, but they have very
young populations that are highly educated and going to start to travel and
demand more and more branded experiences. So, they’ll be opportunities for all
of us.