With wellness tourism
booming, the longevity movement offers hotels a chance to shake things up and
stand out in an increasingly crowded market.
Note: The following contributed perspective was submitted
through ISHC.
GLOBAL REPORT – Wellness has been a focal point of luxury and premium hotels
for years, especially in regions like the Middle East, where spa concepts and
wellness retreats have thrived.
But now, there’s a new buzzword in town – longevity – and
it’s opening up exciting opportunities for hotels to explore and profit from.
So, what exactly is longevity?
It’s not just about living longer; it’s about living better.
Think of it as focusing on our “health span” – the quality of life we enjoy as
we age. From anti-aging treatments to personalized health check-ups, it’s all
about blending science and wellness to help people feel their best for longer.
With wellness tourism booming, fueled by travelers looking
beyond traditional relaxation to experiences that enhance their long-term
well-being, the longevity movement offers hotels a chance to shake things up
and stand out in an increasingly crowded market.
Market demand for longevity
The numbers tell a compelling story: the global wellness
economy hit a record $6.3 trillion in 2023 and is projected to soar to $9
trillion by 2028, according to the Global Wellness Institute (GWI). Within this
booming market, longevity stands out as the fastest-growing subsector, on track
to reach $610 billion by 2025, GWI highlights.
This trend isn’t just consumer-driven, although 68% of
affluent travelers are willing to pay a premium for comprehensive health and
wellness facilities. Savvy investors are taking notice, with GWI projecting the
wellness real estate market to grow to $667 billion by 2025 and $887.5 billion
by 2027. Major longevity-focused developments are already underway, reflecting
the rising demand.
Hotels must wake up to wellness
While the wellness trend has gained traction, the industry
has barely scratched the surface of its potential – and longevity represents an
even greater opportunity waiting to be tapped. Big hospitality brands often
associate longevity with high-end medical services or cutting-edge anti-aging
technologies, partnering with specialists to cater to affluent travelers.
However, longevity can mean something entirely different to many guests:
adopting healthier eating habits, exercising more, or focusing on mental and
social wellness.
For hotels, the potential is immense. Longevity-focused
offerings command higher ADRs, foster brand loyalty, and unlock ancillary
revenue streams.
The profitability is evident, with global investments in
longevity clinics more than doubling to $57 billion between 2021 and 2022
(GWI). For owners, assets with a longevity component align seamlessly with the
growing global emphasis on health and wellness, making them a smart investment
for the future.
To fully capitalize on this trend, hotels must broaden their
perspective on what longevity means and create accessible, appealing
experiences for a diverse range of guests. It’s an untapped niche that could
redefine wellness in hospitality and drive significant growth for the industry.
How longevity trends can deliver revenue gains
Holistic wellness
programs
Longevity-focused resorts offer comprehensive wellness
packages that include personalized health diagnostics, consultations with
nutritionists, fitness assessments, and access to specialized treatments like
IV therapy, cryotherapy, and anti-aging skincare. For example, SHA Wellness
Clinics in Mexico, Spain and the UAE offer medical and holistic wellness
programs targeting weight loss, anti-aging, detoxes and more. Its storytelling
hits the longevity spot, with taglines including “It’s not wellness, it’s life”
and “Healthier and younger for longer.”
Top tips:
- Partner with certified
health professionals and medical experts for credibility.
- Design all-inclusive
packages encompassing accommodation, meals, health consultations, and
access to exclusive wellness treatments.
- Leverage guest data and
feedback to refine and personalize wellness packages for repeat guests.
Anti-aging and beauty
services
Integrating anti-aging and beauty services into hotel
wellness offerings to capture the affluent guest who prioritizes longevity.
High-end treatments like Botox, non-surgical facelifts, and rejuvenation
therapies are a win-win — high-margin services also encourage longer stays. Who
does it well? Bürgenstock Resort, Switzerland, is known for its cutting-edge
beauty and anti-aging treatments, setting a benchmark for longevity-focused
wellness.
Top tips:
- Invest in high-quality spa
and wellness facilities that can accommodate beauty treatments and
medical-grade equipment.
- Train staff in advanced
anti-aging techniques to maintain high standards and guest satisfaction.
- Create loyalty programs
that reward frequent visits to beauty and anti-ageing services.
Nutrition for longevity
Healthy dining has become central to longevity-inspired
hospitality with guests increasingly seeking nutrient-rich, organic, and
locally sourced food. Hotels are boosting revenue by offering premium meal
plans, cooking classes, and consultations with nutritionists. Aman incorporates traditional medicine principles into its menus, enhancing guest
satisfaction and driving revenue. Several Mandarin Oriental properties offer
“nutrition for longevity” programs, including meals designed by dieticians to promote
vitality and anti-aging.
Top tips:
- Employ chefs
specializing in health-conscious cuisine and partner with local organic
farms to ensure quality.
- Offer plant-based,
vegan, and gluten-free options to attract a broader health-conscious
audience.
- Use dining areas as
experiential spaces, hosting wellness dinners and cooking classes with
guest experts.
Sleep optimization, stress reduction
Restful sleep and effective stress management are
cornerstones of any longevity-focused business strategy. Hotels are embracing
specialized sleep programs, sound therapy, meditation, and mindfulness classes
to cultivate a sanctuary-like experience for their guests.Six Senses
pioneered the integration of sleep wellness into its guest experiences,
encompassing sleep diagnostics, customized bedding, and natural sleep aids.
Top tips:
- Invest in high-quality
mattresses, pillows, and bedding materials that promote sleep quality.
- Create wellness programs
focused on mindfulness, including yoga, meditation, and guided relaxation.
- Use sleep data analytics
to understand guest preferences and refine offerings.
Who does it best?
For inspiration, look to world-class properties leading the
way: The Ranch Malibu in the U.S. offers immersive, week-long health retreats
centered on physical activity and digital detox. VIVAMAYR combines
detoxification with personalized medical care to promote lasting well-being in
Austria. Meanwhile, Thailand’s Chiva-Som integrates naturopathy and traditional
Chinese medicine into its comprehensive wellness programs, setting a gold
standard for holistic health experiences.
How to profit
- Partner with experts: Medical and wellness
professionals add authenticity and attract high-spending guests.
- All-inclusive packages: Comprehensive offerings
that include accommodation, wellness treatments, and dining can drive ADR.
- Target the right
demographics: Market to affluent travelers seeking investments in long-term health.
- Measure ROI: Leverage technology to
track the success of wellness initiatives, adapting based on guest
feedback.
- Join the discussion: Events like FIBO’s
upcoming pop-up in Riyadh and its main event in Cologne spotlight the
growing intersection between hospitality, fitness, and longevity. These
platforms can help hotels understand how to harness the profit potential
of this trend.
Next steps
Embracing the longevity trend begins with understanding its
scope and identifying the guests who value it. From there, it’s about tailoring
wellness offerings to stand out, driving longer stays, repeat business, and
premium rates.
With the right strategy, hotels can evolve from relaxation
retreats into hubs for long-term well-being, unlocking new revenue streams and
securing their place in the ever-expanding wellness economy.
Contributed by Judith Cartwright, founder and managing director, Black Coral Consulting, Dubai
The views and opinions expressed in this column do not
necessarily reflect the opinions of Hotel Investment Today or Northstar Travel
Group and its affiliated companies.