Amid economic uncertainty, all-inclusives are outperforming
U.S. hotels, according to Hyatt.
INTERNATIONAL REPORT – All-inclusive resorts in Mexico and
the Caribbean appear to be defying hospitality industry headwinds.
Hyatt Hotels Corp. reported that its all-inclusive business
in the first had significantly outperformed domestic U.S. leisure travel,
with the booking pace up 7% for the second quarter and actualized April
revenues jumping 9% year over year. The sector’s RevPAR was also up over 4%
compared with the first quarter of 2024.
During a May 1 earnings call, Hyatt CEO Mark Hoplamazian
described the company’s all-inclusive business as “very solid” and a bright
leisure spot in the April and May period.
“The leisure picture is much weaker in the U.S. resorts than
it is in the non-U.S. Americas,” he told analysts.
Bolstering Hyatt’s Inclusive Collection, which comprises
more than 120 all-inclusive resorts across Latin America, the Caribbean and
Europe, is what Hoplamazian called “consistency” from the dominant U.S. market.
That’s something travel advisors are seeing, as well.
Abbey Meyer, travel consultant and CEO of Altitude Travel,
said bookings this year are “pretty similar” to last year’s for Hyatt’s
Inclusive Collection, the agency’s top-selling brand. Meyer said there has been
a slight dip in Mexico but more requests for places like St. Lucia, Barbados
and other Caribbean locations.
Geoff Millar, co-owner of Phoenix-area agency Ultimate
All-Inclusive Trave and Ultimate Hawaii Vacations, said factors driving demand
for resorts in Mexico and the Caribbean include heightened concerns around the
political climate, with some Americans worried about how they’ll be welcomed in
other regions.

We are seeing an increase in Canadian travelers heading to the region. Canadian airlines and tour operators are also responding by expanding routes and increasing direct service, including several from new Canadian gateways.
Maureen Barnes-Smith
“I do see a shift from people going to Europe to people now
going to the Caribbean and Mexico because of the political situation, and
people are afraid of how they’re going to be received,” Millar said.
He added that reports of overtourism in some European hot
spots is tipping decision-making in favor of destinations where guests believe
they can “actually relax” without worrying about local sentiment.
And while all-inclusive travelers still have a willingness
to spend, Millar said, he has seen price sensitivity growing.
“Even if people want to go to the high-end resorts, they’re
still looking for the best deal,” he said. “They’re doing a lot more price
shopping this year.”
Even on the high end, all-inclusives have long been
associated with value.
“I will often highlight one of the perks of an all-inclusive
is really allowing you to stick to your budget,” Meyer said. “What you see is
what you get. Outside of tipping for services, your trip is paid in full weeks
before you even travel.
“Whereas in a trip to, say, Hawaii, it’s kind of a roll of
the dice to see how much you end up spending. Those $20 mai tais can really add
up.”
Hyatt said that 88% of the company’s Q2 all-inclusive
business is already booked, providing high confidence in a continued strong
performance.
However, that sector’s strength stands in stark contrast to
slowing leisure demand elsewhere. Hyatt revised its full-year RevPAR growth
outlook downward to 1% to 3%, anticipating relatively flat performance for the
remainder of 2025.
“We have seen signs of slowing customer booking behavior,
particularly in short-term leisure and business transient demand,” said Joan
Bottarini, Hyatt’s CFO.
Canadians choose Mexico over the U.S.
A significant boost for Hyatt’s all-inclusives, the company
said, is coming from Canadian travelers who are increasingly skipping the U.S. for
their leisure vacations.
It's a shift that began earlier this year, amid escalating
trade tensions and controversial remarks President Trump made about making
Canada the 51st U.S. state.
“We have seen increases in Canadian travelers into Mexico
and the Caribbean,” Hoplamazian said. “The Canadian travelers are basically
adding a boost to overall results in Q1 and in terms of the pace that we see in
the next couple months.”
It’s a shift that’s becoming more pronounced, said Maureen
Barnes-Smith, vice president of sales and marketing for Unique Vacations
Canada.
“We are seeing an increase in Canadian travelers heading to
the region,” Barnes-Smith said. “Canadian airlines and tour operators are also
responding by expanding routes and increasing direct service, including several
from new Canadian gateways.”
McKenzie McMillan, a luxury consultant and supplier
relations manager with Vancouver-based The Travel Group reported increased
client interest in Caribbean and Mexico destinations, including a recent “last-minute
uptick as clients planned their spring break or pivoted away from U.S.
destinations.”
“We do expect specifically Mexico requests to increase as we
head into the fall/winter booking season,” McMillan added.
Johanna Jainchill contributed to this report.
This story first appeared on Travel Weekly.