After a series of lawsuits, newly expressed interest in a case by the DOJ and FTC could signal more scrutiny over alleged hotel pricing collusion.
The U.S Department of Justice is ramping up its scrutiny of how algorithmic
price-fixing impacts consumers across multiple verticals, including the hotel industry.
The latest news came late last week when the Federal Trade Commission (FTC) and
the Justice Department’s Antitrust Division filed what’s known as a “statement
of interest” with the District of New Jersey in the case of Cornish-Adebivi v.
Ceasar’s Entertainment, according to a press release issued by the FTC.
In its press release, the FTC explained that “hotels cannot
collude on room pricing and cannot use an algorithm to engage in practices that
would be illegal if done by a real person.” An increasing number of companies,
regardless of the industry, are relying on algorithms to determine prices,
according to the FTC.
“When a small group of algorithm providers can influence a major segment of a
market, competitors are better able to use the algorithm provider to facilitate
collusion,” the FTC stated. “This risk is even greater as markets have become
more concentrated across a wide range of industries.”
Hotel industry insiders said that this could be the tip of
the iceberg for further scrutiny with this news coming after other lawsuits
initiated last month. An
antitrust class action suit launched in Washington Western District Court
accuses major hotel chains of conspiring to fix hotel rates by exchanging data
through Smith Travel Research, a market analytics platform owned by CoStar
Group.
A similar lawsuit was launched on March 1 in Illinois
Northern District Court over hotels’ use of Amadeus Hospitality’s analytics
platform Demand360. The lawsuit accuses multiple major global hotel companies
as well as Amadeus IT Group and Amadeus Hospitality Americas of violating
antitrust laws by allegedly allowing hotel companies to gain insights,
including 12-month forward-looking data, these companies would previously not
be privy to in the past. “Armed with the occupancy data from Demand360, Hotel
Defendants no longer need to cut prices to fill rooms but can increase (and
maintain) artificially inflated rates based on otherwise proprietary
information about competitors’ room supply,” the lawsuit claims.
A spokesperson for Amadeus told Hotel Investment Today, “We
are aware of the complaint. Amadeus disputes the allegations and intends to
defend itself vigorously against the lawsuit. We are confident that our
products comply with all regulations.”
Last year, a U.S. judge dismissed a proposed class action
suit accusing MGM Resorts, Caesars Entertainment and other hotel operators in
Las Vegas of conspiring to overcharge for room rates in violation of U.S.
antitrust law. The complaint claimed the hotel defendants used shared data from
Cendyn subsidiary Rainmaker to “defy supply and demand dynamics” involving
vacant rooms and hotel prices.
Biden administration weighs in
This latest statement of interest filed by the FTC and DOJ
makes clear that the government’s position is that hotels using algorithms to
set room prices are violating antitrust laws. The filing was made in support of
plaintiffs that are suing Caesars Entertainment and other casinos.
That class action case, filed by a group of New Jersey residents, alleges that
several hotels engaged in an illegal price-fixing conspiracy with the use of a
common pricing algorithm to set hotel room rates. Plaintiffs are hoping to establish
that the hotels operated in violation of Section 1 of the Sherman Act, a law
that bars conspiracy in restraint of trade.
The impact of the software’s use by these hotel companies is
significant and includes data from 44,000 hotels, according to the lawsuit
filed in Illinois Northern District Court.
Price-fixing is a concern across many industries in the
country, and it’s so significant that U.S. President Joe Biden issued an
executive order on “Promoting Competition in the American Economy.”
“There are a number of reasons for these trends
towards greater concentration, including technological change, the increasing
importance of ‘winner take all’ markets, and more lenient government oversight
over the last 40 years,” a White House press statement read.