Life House's Zeidan resigns amid owner dissatisfaction

Editor's note: Story updated on March 6

Amid reported owner frustration about underperformance, Life House hotel company Founder and CEO Rami Zeidan has resigned from his post. The company board has stated that Christopher Cave, formerly of FlightHub, is becoming interim CEO at the lifestyle, tech-driven hotel company.

According to a February 14 article from The Information, hotel owners and employees alleged the company oversold its technological capabilities and as a result did not deliver expected results. The same article suggested about one-third of some 50 smaller hotels using Life House for management and software systems have been trying to terminate their contracts.

Board member Chris Hemmeter from investor Thayer Ventures told Northstar Travel Group publication PhocusWire that Zeidan and Life House reached “an amicable resolution” regarding his separation and that “The Life House vision is sold and the team in good hands. We are enthusiastic about the future.”

In a statement to PhocusWire, Zeidan said he is “incredibly proud of what Life House has achieved and grateful to have had the opportunity to serve [his] employees, investors and customers these past seven years and is looking forward to applying [his] learnings towards his next company.”

The primary focus for the new leadership of the company started by Zeidan in 2017 will be to address the inefficiencies and revise strategic objectives.