ICE
posted about the incident on its X account. Hilton said the hotel’s actions were
not reflective of its values.
NATIONAL REPORT – U.S. Immigration and Customs Enforcement
indicated that a Hampton hotel in Minnesota canceled reservations for ICE
agents for political reasons. Hilton, owner of the Hampton brand, said it
disagreed with the hotel’s action.
ICE questioned Hilton about the cancellations via its X
account, where it posted redacted emails from January 2 that appear to be from
the Hampton Inn Lakeville. One email said the hotel had “noticed an influx of
GOV reservations made today that have been for DHS, and we are not allowing any
ICE or immigration agents to stay at our property.”
In a statement, Hilton said, “This hotel is independently
owned and operated, and these actions were not reflective of Hilton values. We
have been in direct contact with the hotel, and they have apologized for the
actions of their team, which was not in keeping with their policies. They have
taken immediate action to resolve this matter and are contacting impacted
guests to ensure they are accommodated. Hilton’s position is clear: Our
properties are open to everyone and we do not tolerate any form of
discrimination.”
The hotel’s management company, EverPeak Hospitality,
addressed the matter, saying what happened was “inconsistent with our policy of
being a welcoming place for all.”
“We are in touch with the impacted guests to ensure they are
accommodated,” EverPeak said. “We do not discriminate against any individuals
or agencies and apologize to those impacted. We are committed to welcoming all
guests and operating in accordance with brand standards, applicable laws and
our role as a professional hospitality provider.”
Note: This article first appeared in Travel Weekly