Watch the highlights of Shatterproof 2026 event

LOS ANGELES – The ninth annual Shatterproof Hospitality Heroes reception at ALIS in January raised $2.1 million to advance solutions to the addiction crisis, increasing the total raised since 2016 through events held at ALIS to more than $12 million.

This year, Shatterproof, a national nonprofit organization and leader in transforming how the healthcare system addresses and treats substance use disorder, honored Marriott International President and CEO Anthony Capuano with the 2026 Shatterproof Hospitality Hero Award on January 27. Above is a video highlighting some of the most noteworthy moments during the event.

Capuano was recognized for his leadership, compassion, and commitment to advancing awareness around substance use disorder, reducing stigma, and supporting the well-being of hospitality employees and communities worldwide.

Senior executives from across the hospitality industry gathered at the JW Marriott Los Angeles L.A. LIVE to honor Capuano and demonstrate their collective commitment to addressing the addiction crisis. Under Capuano’s leadership, 75 hospitality companies rallied together and helped raise an all-time high for the event to advance Shatterproof’s mission of transforming systems, supporting families, and ending stigma.

Shatterproof was founded in 2012 by co-founder of HEI Hotels & Resorts Gary Mendell, who lost his son Brian to addiction in 2011 and now serves as Shatterproof’s Chairperson Emeritus.

“I humbly accept this honor on behalf of everyone at Marriott who is committed to showing up with empathy, dignity, and care for our people and for our industry,” Capuano said. “Addiction touches every one of us as family members, as leaders, as friends, and as employers. In the hospitality industry, the need is especially urgent. Shatterproof is charting a new, better, more compassionate path forward. My deep gratitude goes to Gary Mendell, the entire Shatterproof team, and the donors who stand with this extraordinary organization.”

The next morning, industry leaders and Shatterproof leadership hosted a panel discussion, titled The Business of Well-Being: Protecting People, Purpose, and Profit in Hospitality, focused on the hospitality industry’s role in addressing substance use disorder, strengthening workplace support systems, and expanding access to education and resources. The panel was moderated by Jeff Higley, president at The BHN Group, a division of Northstar Travel Group and the panelists included: Gary Mendell, founder and chairperson Emeritus, Shatterproof; Pam Jenkins, CEO, Shatterproof; Leeny Oberg, CFO and EVP, Development Marriott International; and Geoff Ballotti, president and CEO, Wyndham Hotels & Resorts.